T-Mobile Cramming Settlement---Charged for "premium services" without your consent - Tuesday, January 20, 2015

If you think you were charged for "premium services without your consent

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AT&T Cramming Settlement--Charged for "premium services" without your consent - Tuesday, January 20, 2015

2015 Resource Guides - Tuesday, December 9, 2014

OPC has updated our County by County Resource Guide, please look at our Publications Page for these guides

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PSC Hearing on RM52, Change to Medical Certification Signees - Friday, November 7, 2014

OPC Comments to PSC--Change to Doctor Certification Form - Wednesday, November 5, 2014

OHEP FY 14 Annual Report - Wednesday, November 5, 2014

Maryland Agencies voice mail system in Baltimore City is out of service. - Thursday, October 16, 2014

If you cannot reach OPC by phone send email to info@opc.state.md.us


AT&T to provide Refund for Unauthorized Charges - Wednesday, October 15, 2014

Verizon LIFELINE contact number change: 1-800-VERIZON (1-800-837-4966) - Monday, September 8, 2014



Proposed Change to Doctor Certification/to allow Nurse Practitioners - Wednesday, July 23, 2014

 PSC has proposed to add Nurse Practitioners as individuals qualified to sign the Doctor Certification form to the regulated utilities

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Scam for Smart Meter Install - Wednesday, May 14, 2014

 One business in Baltimore City has reported he received a phone call demanding money for the required installation of a new smart.

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PSC Case #9340 Utility Collection Practices. Written Comments due 2/28/2014 - Monday, February 24, 2014

PSC Scheduled case 9340 to review the 2014 Utility Arrearage, Collection and Termination Practices.  Written Comments due February 28, 2014

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BGE Budget Billing Plan (2014 Winter Months) - Wednesday, February 19, 2014

2014 High Winter Bills -- Utility Programs and Other Assistance Information - Wednesday, February 19, 2014

Warning From PEPCO Energy Supplier Scammers See Article: Pepco Warns Customers of Fake Invoices - Monday, January 27, 2014


Verizon has reduced the number of free directory assistance calls allowed per month from 4 to 2.  Additional calls will cost $1.99 per call

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2013-2014 County Resource Guides - Thursday, September 26, 2013

OPC has loaded our 2013-2014 County Resource guides to our website (Publications Area)

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Verizon Telephone Priority Repair Program for Seniors and persons with Medical Issues - Tuesday, October 2, 2012

Verizon has a program to let senior customers and customers with medical conditions register for priority repairs, see Verizon's website.  In addition OPC has an Alert on the topic and the forms available for download (See Hot Topics). 

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Telephone Bill Assistance - Wednesday, September 26, 2012

 The Federal Communications Commission has revised the program, effective 6/1/2012

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BGE & Fuel Fund Donation Program - Tuesday, March 20, 2012

BGE & Fuel Fund Donation Program

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Final Extreme Weather Regulations - Friday, September 17, 2010

BGE to Sell Customer Lists to Energy Suppliers - Wednesday, August 25, 2010