Office of People's Counsel does not guarantee the accuracy or reliability of the translation; and is not liable for any loss or damage arising out of the use or reliance on the translated content.
National Human Trafficking Hotline 24/7 Confidential
For More Information on Human Trafficking in Maryland click here
Report Fraud & Abuse in State Government
The Office of People's Counsel is here to help and advocate for you. We represent Maryland residential customers before the Public Service Commission and federal agencies, and we provide you assistance dealing with your utility issues, including affordable and reliable service.
To see what OPC is currently working on, click here for our recent press releases or click here for our media coverage.
Contact OPC at OPC@maryland.gov or call 410-767-8150 or 800-207-4055.
The Public Service Commission has put some temporary rules in place that the gas/electric, landline telephone, and private water utilities must follow. These temporary rules may be useful for you or your clients. Click here to read them.
For more information on the temporary utility rules, see Commission Order No. 89636. For more information on the distribution of RELIEF Act Funds, see Commission Order No. 89856.
If you are behind on your gas and electric bill, or have received a utility disconnection notice, contact your utility immediately to avoid service disconnection. You are entitled to receive at least a 12-month payment plan. Check out OPC's COVID-19 resource section.
If you need financial assistance to meet your bills, consider applying for the Office of Home Energy Programs. Check to see if you're income eligible.
Scammers may try to take your money if you are behind on your utility bills. See these tips to avoid Utility Scams.
Tips and information for about Shopping Electric and Gas Suppliers
Lifeline Awareness week is Sept. 20-24. You may be eligible for assistance on your monthly voice or broadband bill. See if you qualify: https://bit.ly/3xPHkXG
When you have a power outage, do you know who to call? Here’s a rundown of all the utility companies in the Maryland region
Press Release 9/2/21 -- More Transparency Needed for the Millions That Customers Pay for Utility Trade Group Dues, OPC Tells FERC
Press Release 8/26/21 -- Penalty Issued Against Retail Supplier in Case Brought by Office of People's Counsel
Tips: Beat the heat with these money-saving tips for your energy bill this summer
Press Release 8/4/21 -- Responding to OPC, FERC Finds Pepco, BGE Failed to Demonstrate Proposed Rate Change Followed Law
Tips: How to be prepared and stay safe when a storm is predicted
Need help with your energy bills? The Office of Home Energy Programs' new program year started July 1, 2021. Apply now at bit.ly/3hkij1H
FY21 OHEP Application and Income Limits for Energy Assistance
FY21 OHEP Application and Income Limits for Energy Assistance (Spanish)
Library of OPC posted documents, Legislative filings, & previous monthly supplier charts
Community Agency Publication Resource Guides
9/24/2021--Case #9665--Distribution System Planning for Maryland Electric Utilities--Education Session
9/28/21--Case #9453--BGE (CPCN-Five Forks (Harford County) to Windy Edge (Baltimore County) Transmission Line Reliability Project)
6 Saint Paul Street, Suite 2102 Baltimore, MD 21202; Toll Free: (800) 207-4055